How to Fix QuickBooks Error 31600 - [Unexpected Internal Error]

You may encounter the QuickBooks Error Code 31600 while creating portable files or backups. It may also occur when you’re sending payrolls, saving new transactions, etc. Hence, resolving the error 31600 becomes necessary as it becomes unmanageable. We have devised some easy troubleshooting methods to fix the QB error 31600.

If you are unable to sort the QB error 31600 on your own, we advise you to contact us through our helpline number: (855)-738-0359. An expert’s view on the matter can save up your effort and time.

Easy Methods To Resolve The QB Error 31600:

These top three methods will help you to get rid of the QuickBooks Error Code 31600. Hence, carefully follow the instructions here:

Solution 1: Create an administrator

Step 1: Firstly, Go to the ‘Start’ menu and proceed to select ‘Settings’.

Step 2: From here, go to ‘Account’ and then click on the ‘Family and other people’ option.

Step 3: Once you are at the ‘From Other Users’ screen, select the option called ‘Add someone else to the PC’.

Step 4: Now, select ‘I do not have this sign-in information’.

Step 5: Next, proceed to click on ‘Add a user’ and exclude the Microsoft Account.

Step 6: Here, provide a name and click on ‘Finish’.

Step 7: Now, click on this ‘Newly Created Account’ and assign it a type.

Step 8: Lastly, select ‘Admin’ and right-click on it.

If this method fails to take away the QB error 31600, try the next solution.

Solution 2: Create a new server

Creating a new server may solve the problem as the error 31600 is connected to the previous server and will now show up on the new one that we made. Follow the steps given below to create a new server:

Step 1: As a first step, launch the QuickBooks Desktop Application and proceed to select the ‘Service Manager’.

Step 2: Now, go over to the ‘Computer Management’.

Step 3: Once you are on the Computer Management screen, select ‘Expand local groups and users’.

Step 4: Here, a window will appear. Click on ‘Groups’ according to your requirement.

Step 5: Next, you have to ‘Change the properties’. Just double-click on ‘Admin Properties’ to open it.

Step 6: Now, double-click ‘Administrator Group’ to open it.

Step 7: On the Administrator Group window, click on ‘Add’.

Step 8: Now, click on ‘Computer’ and then go to the ‘Service account or select Group’ window.

Step 9: Here, a window will appear on your screen. From this window, select ‘User Number’.

Step 10: Now, simply assign a type to the account which needs to be added to the groups of administrators.

Step 11: Lastly, click on ‘Ok’.

If this method does not aid in the matter of the QuickBooks Error Code 31600, move on to the following procedure.

Solution 3: Inspect your Browser

An issue with your browser can also lead to the QuickBooks Error 31600. Follow the steps given below to inspect your browser:

Step 1: If you work on QuickBooks Online, make sure to use the updated version of your search engine.

Step 2: Now, once you have the latest version of your browser, clear your search history.

Step 3: Make sure to clear the cache with the search history.

Step 4: Now, close the browser and log in again.

Step 5: Here, press the ‘Ctrl+Shift+Del’ keys together while the browser is open. This will prompt the QuickBooks history window to appear.
Step 6: Proceed to select all the boxes you see.

Step 7: If you are using ‘Google Chrome’, set the timing to ‘The beginning of time’.

Step 8: If you are working on ‘Firefox’, proceed to select ‘Everything’.

Step 9: Lastly, clear all of your search history and cache.